Customer Contact

Atlas Copco, a global leader in sustainable productivity solutions with a 150-year heritage of innovation, is seeking a highly skilled and motivated Customer Contact to join our Compressor Technique business area in Siheung, Korea.
This position offers an excellent opportunity to contribute to a world-class production company with over 50 years of presence in the Korean market. We pride ourselves on fostering a safe, healthy, respectful,
and inclusive workplace that supports professional development, gender dignity, and equal opportunity for all employees.
Your Role
Main Responsibilities
n Establish and manage annual and monthly sales plans for each dealership to align with overall business targets.
(대리점의 연간·월간 판매 계획을 수립하고 관리하여 목표 달성을 지원합니다)
n Manage and analyze dealership sales performance to ensure achievement of revenue goals and identify improvement areas.
(매출 목표달성 및 개선을 위해 대리점 판매 실적을 관리 및 분석 합니다)
n Provide accurate and timely quotations, product data, and pricing support to assist dealer sales activities.
(대리점에 견적 및 제품데이터, 가격을 지원하여 대리점 판매 활동을 지원합니다)
n Support dealer sales by providing promotional materials, catalogs, and marketing resources..
(홍보 자료, 카탈로그, 마케팅 리소스를 제공하여 대리점 판매를 지원합니다.)
n Coordinate with relevant departments to resolve issues raised by dealers, aiming to address complaints and enhance satisfaction for both dealers and customers.
(대리점이 제기하는 문제를 해결하기 위해 관련 부서와 협력하여, 불만사항을 해결하고 대리점과 고객 만족도를 높이는 것을 목표로 합니다)
To Succeed, You Will Need
Skills / Knowledge / Experience
- Need to knowledge for industrial air compressors, Ability to use SAP, CRM system.
- Advanced English communication skills required.
- Extensive collaboration with internal and external partners is required.
Location
This position is based in Siheung, Korea, Republic of, within a production company environment dedicated to excellence in procurement and supply chain operations for the industrial air sector.
What Atlas Copco Offers
We provide an exciting and motivating work environment that respects and values diversity and inclusion. As part of Atlas Copco, you will join a company that is committed to sustainable development, offering innovative solutions that contribute to reduced operational costs and carbon-neutral footprints for our customers. You will have access to ongoing professional development opportunities to grow your career while contributing to a market-leading global brand recognized for its ethical standards and business excellence.
If you are passionate about finance and seek a challenging role in a forward-thinking company dedicated to sustainability and innovation, we invite you to apply and become a vital part of our team in Siheung.
Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.