Sales & Service Administrator

Functional area: Service

Country: Singapore

City: Singapore

Company name: Nano-Purification Solutions Asia Pacific

Date of posting: Jul 9, 2025

Your future job

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

Mission
Support the company’s motto "Experience. Customer. Service" by focusing on and continuously promoting and developing a Customer-Value and a Customer-Care driven culture within the organization. Maximize customer’s satisfaction by providing professional services and consultancy while promoting service products to support Nano Purification Solutions mission & growth plan.

Job Description:

Key Responsibilities:

Generate Sales Orders (SO), Delivery Orders (DO), and Invoices based on quotations provided.
Coordinate with customers regarding order status, delivery timelines, and service schedules.
Liaise with internal teams to arrange services and spare part requirements.
Monitor and follow up on backorders through to delivery and invoicing completion.
Manage, update, and optimize service engineers’ schedules and daily job assignments.
Maintain accurate customer records in the system and notify the Autocount Admin of updates.
Process all relevant documentation to support sales and service functions.
Provide administrative assistance and support to the sales and service departments, including handling email inquiries and directing technical queries to the appropriate team.
Handle ad hoc duties as assigned by management.
Procure parts for ad hoc purchase orders and service contract requirements.
Ensure GRN and inventory records are updated promptly and accurately.
Directly liaise with customers to confirm service appointments and follow-up actions.

To succeed, you will need

Requirements Qualifications:

GCE ‘N’ / ‘O’ level / ITE / Diploma holders
At least 2–3-years of experience in similar role
Proficient in MS Office applications
Positive work attitude and willing to learn
Good team player and communication skills

Preferred Skills & Competencies

Computer literate
Excellent written and oral communication skills
Strong customer focused and deeply determined
Pro-active, self-motivated and able to work under time constraints
High sense of urgency
Analytical person with innovative problem solving ability
Excellent interpersonal skills
Must be able to work independently and as a team player

In return, we offer you

• A culture known for respectful interaction, ethical behaviour and integrity.
• We actively promote a culture of empowerment, allowing our employees to make a difference, rewarding passion, engagement, and solution thinking.
• We celebrate success together and embrace setbacks and opportunities.• With new challenges and learning to inspire each other, with plenty of opportunities to grow and develop career path with potential to move into other roles.
• You get to access to global job opportunities, as part of the Atlas Copco Group

City
Singapore

Recruiter
preveena.simathurai@nano-purification.com

Hiring Manager
Joleen Ai Len Chee

Last Day to Apply

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.