Service Sales Manager - Spokane, WA

Functional area:  Sales
Country:  United States
City:  Spokane, WA
Company name:  Atlas Copco Compressors LLC
Date of posting:  May 16, 2019

Your future job

Your mission



The role

Product Sales (80%) – Prospect, source, and maintain quality customers in assigned area.  Achieve and exceed assigned sales goals by developing action plans and schedules to identify specific sales prospects, targets, and/or markets and to project number of contacts to be made. Manage, call on, and sell service products including service plans, fixed pricing repairs, overhauls, etc. to customers in assigned area.  Follow up on new leads and referrals resulting from field activity and as referred by telemarketing activity. Follow up on “Lost Boy’s”. Establish rapport and maintain regular contact with existing and new customers (particularly key accounts). Respond promptly to customer inquiries.  Introduce new products and service upgrades. Research solutions to customer problems. Study customer needs and coordinate prime equipment sales with Sales Managers. Support or develop any local distributors when they exist.  Actively engage in planned prospecting activities geared at increasing the customer base, and continually increase your market share. Maintain customer base, sales activities, opportunities, quotations, and leads on a daily basis within (iPSM). Maintains the highest standards of customer service across a service environment.


Maintain a professional image at all times through personal actions and initiatives.  Enhance division and Company reputation and brand image by consistently working to implement the Company’s core values of commitment, interaction, and innovation. Drive our principles of "First in mind, First in choice." Initiate discussion of terms and conditions.


Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees relevant to this mission.


Personal Development (10%) – Update job knowledge (for both products and sales/marketing strategies and skills) by participating in educational opportunities; reading professional publications; networking; and participating in professional organizations. Utilize the Business Portal and continually work towards personal growth.


Reporting (10%) – Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget. Prepare monthly reports and the expense report in a timely manner. Report on special developments, information, or feedback gathered through field activity, including recommendations for product, service, pricing changes and evaluation of competitive developments.


Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.


Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.


Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.


Perform other duties as assigned.


Skills and experience

3 years of relevant industrial sales experience a must, preferably in the compressed air industry.


Four year degree in business or marketing or equivalent work experience.




Are we a good fit?

Must be self-directed and have excellent organizational, interpersonal, verbal and written communication skills. Must have proven business analysis skills. Must be proficient in Microsoft Office, including Word and Excel.  Travel required.  Must have a valid driver’s license.


Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . . .


We at Atlas Copco believe that there is always a better way.  This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.


That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.


Start your journey today!


We add value wherever we do business

The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow.

Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere.

Learn more at

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