Technical Sales Representative - Service

Your role

Allow us to introduce ourselves…

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Your new role will be

The Technical Sales Representative – CTS will  be responsible for developping new business and maintaining strong relationships with customers for our Compressor Technique Service products in the territory of Northern Ontario. This will include visiting customers at their facilities, providing technical sales presentations and solutions based on their needs and providing excellent customer service.

This position reports to the External Sales Manager, CTS Sales and will work in close collaboration with cross-functional teams (e.g., sales, operations, technical, finance, logistics, etc.)

This position is based in or around Sudbury, Ontario as this is the main hub for customers.

The main activities you’ll take care of

• Develop and execute strategic sales plans and follow through with the entire sales cycle to achieve and exceed revenue targets for assigned key accounts.
• Proactively identify new business opportunities within existing accounts, focusing on cross-selling, upselling, new product/service adoption.
• Serve as the primary contact for key clients, building strong, trust-based relationships with decision-makers and stakeholders.
• Further develop our key account strategies within the oil and gas markets & significantly increase our key account customer share, while ensuring regular site visits and information seminars.
• Provide professional business support functions to specific corporate accounts such as contract negotiation, product selection, terms & conditions, contract administration, price and incentive programs, etc. This role will oversee major service agreements.
• Ensure customer satisfaction and prompt complaint resolution by interaction with other departments.
• Develop strong internal networks to follow up in a timely manner and respond to open issues with either commercial or technical service.
• Prepare and deliver comprehensive account performance reports, including sales metrics, customer feedback, and market trends, on a monthly and quarterly basis.
• Regularly monitor and forecast account performance, providing accurate revenue projections and pipeline update to ensure strategic planning for those key accounts.
• Stay updated on oil and gas industry trends, competitor activities, and regulatory changes to anticipate client needs.
• Supporting in other related tasks and projects.
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

To succeed, you will need

• Proven track record of minimum 5 years in technical sales
• Demonstrated ability to achieve and exceed sales quotas
• Exceptional communication, negotiation, and persuasion skills, with a strong focus on customer satisfaction and continuous improvement.
• Ability to demonstrate value-selling strategies to customers
• Strong proficiency in CRM tools (e.g., Salesforce, C4C) and sales analytics platforms
• Strong proficiency in Microsoft Office tools (Outlook, Word, PowerPoint, Excel)
• Strong analytical skills to identify trends and create data-driven sales strategies
• Clean driver's abstract and valid driver's license

In return, we offer

• Annual bonus and commission structure
• Monthly car allowance starting at $1,100 per month (hybrid or electric vehicles)
• Health Care, Dental, Life & Disability plans
• 100% matching company pension plan
• 3-weeks starting paid vacation, 5 sick days and 5 flex days per year
• $600 subsidy towards physical wellness materials, at-home equipment, fitness memberships, etc.
• 35-hour work week with work-from-home flexibility
• Summer Friday Schedule
• Internet Reimbursement
• Total tuition reimbursement for courses related to employment
• And much more…