Field Service Engineer

Your role

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

You will

• Report into the Service Manager. 
• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime. 
• Perform installations, ensure safety compliance, and document activities. 
• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role. 

• Product's service and maintenance.
• Promoting our service products and grow the aftermarket business.
• Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.

In return, we offer

•  Culture of trust and accountability
•  Lifelong learning and career growth
•  Innovation powered by people
•  Comprehensive compensation and benefits
•  Health and well-being

Job location

You will be part of our customer center in Taiwan. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area.

Contact information

Talent Acquisition Team: HR