Field Service Engineer- Power Technique
Passionate people create exceptional things
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
Join us on our journey for a better tomorrow.
Your role
. Provide customer and dealer professional service and technical support, In order to achieve customer satisfaction, help our company for sustainable profitable growth on power technique business.
- Service operations:
- Report into the Operations Manager.
- Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.
- Perform installations, ensure safety compliance, and document activities.
- Be the on-site contact, providing service recommendations and addressing customer needs promptly.
- Service sales: Propose parts & service proposal, maintenance / repair plan and purchase plan for the customer/dealer during each service or visit.
- Technical support:
- Daily support the customer/dealer to solve field technical problem.
- Communicate with regional technical specialist about the PC’s product improvement and implement them in region.
To succeed, you will need
- College degree or above, majored in technical / mechanical / electrical engineering or other related.
- More than 2 years’ experience in and familiar with technical service in construction equipment (excavator, compressor especially portable compressor); engine or truck, generator，or water pump, etc.
- General English skill in both spoken and written.
- Strong communication skills and teamwork spirit.
- Willing to travel locally and international.
- The job is based in Yangmei Office / Taoyuan, North of Taiwan.
In return, we offer
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
Job location
You will be part of our customer center in Taiwan. You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area, Taiwan.
Contact information
Talent Acquisition Team: HR Department
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.