Service Sales manager
Your role
As a Service Sales Manager within Edwards Japan's Semi Chamber Solutions Division, your mission is to drive the strategic growth and customer satisfaction across the service sales portfolio. You will report directly to the Department Head of Edwards Japan - CC, collaborating closely with cross-functional teams to deliver tailored service solutions that align with customer needs and company goals.
You will:
- Develop and execute comprehensive sales strategies to expand service offerings in the vacuum technology sector.
- Build and maintain strong relationships with key customers and stakeholders to understand their evolving needs and deliver exceptional service solutions.
- Collaborate with the technical and operations teams to ensure seamless delivery of services and successful resolution of customer inquiries or issues.
- Analyze market trends and competitive landscape to identify new business opportunities and areas for innovation within service sales.
- Lead sales forecasting, budgeting, and reporting activities to support informed decision-making and track performance against targets.
To succeed, you will need
We encourage you to apply even if you don’t meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
You have 5 - 8 years of experience in sales, preferably within the vacuum technology, semiconductor, or related industrial sectors.
- Proven track record of achieving or exceeding sales targets in a B2B environment.
- Strong communication and negotiation skills, capable of building and maintaining professional relationships.
- Experience working with cross-functional teams in a collaborative and dynamic setting is preferred.
- Fluency in both English and Japanese language skills is advantageous.
Job location
We offer flexibility with a hybrid working model that combines remote collaboration and on-site presence at our office. This enables you to balance collaborative teamwork with focused individual work.
About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.
Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.