亚太区 IT 运营经理

Play a Key Role in Shaping the Future of IT in Asia Pacific

Are you ready to lead, inspire, and make a difference? Join us as our next APAC IT Operations Manager and help deliver high-quality Group IT services across the Asia Pacific region. We are especially keen to receive applications from a diverse range of people as your unique perspective and leadership are vital to our success.

Mission

A high-quality IT environment is a must to stay competitive in an increasingly interconnected world. Atlas Copco’s digital Journey is accelerating, and we are committed to running our business at full speed. To ensure we deliver exceptional IT services in the Asia Pacific, we are now looking for an APAC IT Operations Manager in the region.

This position reports to Regional IT Service Delivery Manager, Asia Pacific, Hockey Ni.

The APAC IT Operations Manager plays a pivotal role in delivering high-quality IT Operations services across the Asia Pacific region, with a special focus on supporting the 'IT China for China' strategy—developing and executing IT solutions tailored for the China market’s unique regulatory, operational, and business needs.

We are committed to building a diverse and inclusive workplace where everyone can thrive. We welcome candidates from all backgrounds and encourage applications from a diverse range of groups in technology. Your unique perspective and experience are valued here.

Job description

The main responsibilities are:

• Lead and Inspire: Guide a diverse team of IT specialists across networks, data center hosting, cloud solutions, identity and access management, end user computing, enterprise integration, and more. Foster an environment where collaboration, respect, and inclusion drive innovation and excellence.
• Champion Diversity: Be a visible advocate for gender equality and diversity, mentoring and empowering women and all team members to achieve their best.
• Drive Strategy: Develop and execute the ‘IT China for China’ strategy, ensuring IT operations align with local regulations, business needs, and digital transformation goals.
• Continuous Improvement: Lead initiatives to enhance service delivery, efficiency, cost optimization, and customer satisfaction.
• Accountability: Take full ownership of IT operations outcomes, proactively driving initiatives and acting as a role model for accountability and resilience.
• Data-Driven Decisions: Leverage advanced analytics to inform strategic and operational decisions, driving continuous improvement.
• Collaboration: Work closely with Solutions, Architecture, and Innovation teams to design and implement standard solutions that align with global best practices and regional needs. Collaborate with peers in other regions and support cross-regional initiatives as needed.
• Compliance & Security: Ensure adherence to reference architecture, security standards, and best practices across all IT infrastructure.
• Financial Stewardship: Maintain full financial responsibility for regional IT operations, including forecasting, FinOps integration, and cost optimization.
• Vendor Management: Manage relationships with external partners and vendors, including contract negotiation and performance management.
• Strategic Planning: Participate in long-term planning and direction setting as part of the Asia Pacific Group IT Management Team.
• Team Development: Develop the overall capabilities of the IT Operations team, with a focus on supporting women’s advancement and professional growth.

What is expected from you

Skills & Experience Requirement

• Proven track record of managing service delivery organizations and leading multicultural, distributed teams, with a commitment to mentoring and empowering diverse groups in technology.
• Expertise in data analytics, using data-driven insights to optimize operations and support business objectives.
• Exceptional problem-solving skills, with a history of successfully addressing complex IT challenges.
• Strong business acumen, financial management, and contract/vendor management skills.

Educational requirements

• University degree or equivalent experience
• Experience with ITIL methodology; relevant certifications preferred.
• Fluency in (local language) and English, spoken and written is a must.

Personality requirements

• An owner who takes full accountability for outcomes, proactively drives initiatives, and ensures commitments are met, setting a standard for responsibility and follow-through.
• A customer centric individual who understands customers' needs and seeks to fulfill or exceed expectations.
• A team player and natural diplomate who interacts and unites team members, customers, all stakeholders.
• A manager that comes with solutions to make things happen and who can transform his mission into strategy, tum the strategy into action.
• A methodic and structured achiever who can plan, organize, prioritize, assess, adapt, and deliver the promise.
• A resilient person who can cope with change in an ever faster moving digital landscape and who can spread this attitude of self-sufficiency.
• An innovative "there is always a better way" person with a positive, flexible, and responsive mindset who embraces and promotes the digital transformation (regardless of age)
• An open-minded person with a global mindset, curious to understand and learn new perspectives
• A person who complies with our DNA => Commitment - Interaction - Innovation

Location

• Wuxi, China

What you can expect from us

Choose your career with us

• A friendly, family-like atmosphere
• Have the flexibility and freedom to keep a healthy work live balance.
• Opportunities to grow and develop your own career path.
• A culture known for respectful interaction, ethical behavior, and integrity.
• Potential to see your ideas realized and to make an impact.
• New challenges and new things to learn every day.
• Access to global job opportunities, as part of the Atlas Copco Group
• We are committed to building a diverse and inclusive workplace where everyone can thrive. Candidates from all backgrounds are encouraged to apply.

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.