Sales Support

Your role

• Process Support: Guide and support customer centers in implementing buy and sales processes, maximizing sales opportunities from regional refurbishment hubs and local inventory.
• Data Management: Maintain accurate records of transactions and utilize data tools to track and report on key metrics.
• Internal Systems Management: Oversee the global used equipment intranet portal, ensuring up-to-date information for internal stakeholders and dealer resellers.
• Customer Interaction: Serve as a main point of contact for customer centers and dealers, managing inquiries and supporting the buy and sales process.
• Lead Management: Distribute and track incoming leads using C4C, ensuring prompt follow-up and reporting.
• Collaboration: Work closely with cross-functional teams to understand needs and provide effective support.
• Performance Monitoring: Monitor and report on process effectiveness, lead generation, hit rates, and geo-tracking to inform marketing strategies.
• Training and Support: Deliver training to internal and external sales channels on portal use and data interpretation.
• Market Research: Identify trends and opportunities to support strategic decision-making.
• Documentation: Prepare and maintain accurate process documentation.
• Campaign and Social Media Support: Promote buy and sales campaigns and manage social media platforms to enhance visibility.
• Strategic Development: Contribute to the global strategy for used equipment, driving growth in both used and new sales.

To succeed, you will need

In return, we offer

•  Culture of trust and accountability
•  Lifelong learning and career growth
•  Innovation powered by people
•  Comprehensive compensation and benefits
•  Health and well-being

Job location

Hybrid

This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Warsaw, Poland.