Business Process Expert Installed Base Management

Your role

How do you ensure a fast and reliable service flow in a complex, global organization? As a business process expert master data management at Atlas Copco Group Airpower, you will play a key role in making sure our service organization can rely on accurate, consistent, and accessible master data. Master data is the backbone of quoting, asset identification, account setup, and partner collaboration. As our organization has grown, so has the complexity of managing this data across systems and teams.

As a business process expert master data management, you will work closely with the Business Process Manager Airpower and support projects that drive efficiency across the entire Service organization. You will build a deep understanding of master data processes and how they are used across applications, with a strong focus on SAP Act!. You will analyze existing processes together with our Installed Base Hub in Brno, identify improvement opportunities, and translate them into clear specifications for system and process enhancements.

You will assess reported system issues, coordinate with Act! to drive solutions, and ensure new developments are properly tested in SAP and integrated systems. In this role, you act as a key link between customer centers, divisional teams, the MDM hub, and cross-functional stakeholders. You will support the rollout and adoption of both existing and new processes, train key users, and serve as a point of contact for master data-related questions. You will also contribute to change management initiatives and participate in new projects initiated within the CTS division. This role involves regular interaction with customer centers and requires willingness to travel.

To succeed, you will need

At Atlas Copco Group, our slogan for various positions is "hire for attitude & train for skill". We train you for these positions through on-the-job-training. Do you only partly meet the profile as outlined below? No problem! We still encourage you to apply and take this opportunity. Who knows, on-the-job-training may be available for you for this position.  

• Basic understanding of CTS master data and the different systems involved.
• Experience in SAP
• Hands-on experience in process related improvements
• Good communication and presentation skills in English
• Independent, you like taking initiative and are willing to take full ownership of tasks and projects.
• Collaborative team player able to work together with a variety of people and different cultures.
• No nonsense, straightforward, and pragmatic contributor.

In return, we offer

At Atlas Copco Group you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning.

You will have a comprehensive onboarding program, including guidance by a personal godmother/godfather. You will also have access to global job opportunities, as part of the Atlas Copco Group. We offer an interesting compensation and benefits package, including health insurance, paid leave and retirement benefits.

Job location

This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.