Process development engineer

Functional area:  Business Development
Country:  Belgium
City:  Wilrijk; Antwerpen
Company name:  Atlas Copco Airpower N.V.
Date of posting:  Jan 14, 2023

Your future job

 

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role

The most important responsibilities :

 

- You will yourself look for continuous improvements in the domain of the operational processes and gather ideas from the operations teams of the Product Companies and Customer Centers with the aim to improve the efficiency of the teams.

- High emphasis is on further development of our myQUEST, Exploris ( E-ASL) and Service Connect  applications.

- You perform on site (product company and customer center) process assessments, report and make proposals for improvement.   

- You coordinate the worldwide implementation of new projects and processes and train the operation teams for both the existing and new processes and systems.

- You develop reports and KPI dashboards for the Product Companies and Customer Centres.
- You document and create instructions for the use of the systems in place and for the new systems.

 

What you can expect from us? 

At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. 
We believe that people make it happen and with us you are empowered to act.  Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer  a wide range of interesting job roles and many opportunities to grow. This is where it begins –  Join us at the Home of Industrial Ideas.

 

What we expect of you? 

Experience requirements

Minimum basic technical knowledge and experience with Atlas Copco and Brand Portfolio products

A background in technical support or service operations

Experience with functional/technical analysis of software, affinity to programming, capable of writing clear specifications

 

Knowledge

A good knowledge of English is a must

Knowledge of Microsoft Office tools.

Knowledge of SQL programming is a plus.

 

Educational requirements

The ideal candidate has a university degree in applied or commercial Engineering, business administration or equal by experience.

 

Personality requirements

- You are customer oriented, you maintain regular contacts with the product companies and the customer centers.
- You have good communication and presentation skills.
- You have excellent analysing skills, you can evaluate data and information and you structure and prioritise your tasks accordingly.
- You are capable to work in a multidiscipline team in order to provide the highest level of customer service.
- You are able to integrate smoothly into the existing team and stimulate the knowledge sharing between your colleagues.

- You are able to collaborate on a detailed level with internal and external IT partners.

- You are also able to collaborate easily with colleagues in the technical support departments from other product companies, customer centers and distributors.

 - Trips abroad are not a problem for you.

 

 

 

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.