IT Support Engineer

Your role

Are you passionate about technology and problem-solving? Do you thrive in a collaborative environment where every day brings new challenges and opportunities? Then this role is for you!

As an IT support engineer, you will play a key role in ensuring smooth daily operations while also contributing to continuous improvement across our digital landscape. Your main responsibility as an IT support engineer is to provide both functional and technical support for a set of business-critical applications, and you will report to the team manager manufacturing/sourcing solutions. 

In this role, you will resolve incidents efficiently, analyze underlying causes and put measures in place to prevent recurrence. You will support application owners and business stakeholders by maintaining stable and reliable processes, while also contributing to structural enhancements that strengthen long-term system performance. You will document your work clearly to support knowledge sharing, and you will collaborate closely with colleagues and external partners to address issues or deliver improvements. As an IT support engineer, you will balance day-to-day support with opportunities to contribute to small projects and optimization initiatives that create real impact.

To succeed, you will need

At Atlas Copco Group, our slogan for various positions is "hire for attitude & train for skill". We train you for these positions through on-the-job-training. Do you only partly meet the profile as outlined below? No problem! We still encourage you to apply and take this opportunity. Who knows, on-the-job-training may be available for you for this position.

• Initial experience in IT support, application management, or software development

• Strong customer-oriented mindset with analytical and problem-solving skills

• Knowledge of tools such as ServiceNow, Jira, or Azure DevOps

• Affinity with cloud platforms and business applications

• Technical knowledge of application frameworks, SQL, and cloud environments

• Familiarity with ITIL or similar service management frameworks is an asset

In return, we offer

At Atlas Copco Group you will join an international and diverse environment with specialists from different disciplines. Our culture is rooted in Swedish values, which includes a family feeling, respect and diversity. We invest in our employees' development and well-being, and we provide a flexible work-life balance. In our inclusive and caring environment, you get the support and inspiration you need to grow.

You will have a comprehensive onboarding program, including guidance by a personal godmother/godfather. As part of the Atlas Copco Group, you will have access to global career opportunities. We offer a competitive compensation and benefits package, including health insurance, paid leave, and retirement benefits.