Customer Solution Centre (CSC) Manager

Functional area:  Business Development
Location:  Japan
City:  Yachiyo-city, Chiba
Company name:  Edwards Japan Ltd
Date of posting:  Feb 19, 2026

Your future job

Your role

  • Mission and Role Scope: The CSC Manager leads the Customer Solution Center to deliver safe, compliant, cost-effective, and timely customer-specific solutions, managing local engineering, manufacturing, supply chain, and delivery, while integrating with global frameworks and collaborating in a matrix organization.
  • Key Responsibilities: Responsibilities include ensuring product quality and delivery, operational excellence in procurement and manufacturing, technical authority over engineering changes, compliance with safety and quality standards, financial management, people development, and fostering collaboration and knowledge sharing across centers.

 

To succeed, you will need

  • Core Competencies: The role demands functional expertise in engineering and manufacturing management, product lifecycle, quality and compliance, ERP systems, leadership qualities emphasizing safety and accountability, strong customer focus, and effective communication within global matrix organizations.
  • Qualifications and Experience: Candidates should have a bachelor's degree in engineering or related STEM fields, preferably with a master’s or MBA, along with 6–8 years of relevant experience in engineering, manufacturing, or technical leadership, including experience with customized solutions, supplier management, and knowledge of SAP and ISO systems.

In return, we offer

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Job location

Hybrid
This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our Yachiyo factory , Yachiyo-city, Chiba.

 

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.