Field Service Engineer/ Yokohama

Functional area:  Engineering
Country:  Japan
City:  Yokohama
Company name:  Atlas Copco KK
Date of posting:  Sep 11, 2021

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Introduction

Atlas Copco Industrial Assembly Solutions is a global leader as a total solution provider of adhesive dispensing and mechanical joining technology in automobile manufacturing. The car industry is challenged to build lighter cars with better fuel efficiency in order to reduce CO2, and our new technologies have been adapted in a multi-material designed car production as well as ordinary production.

Our service is one of most growing areas and it is a key to expand business with filling a field service engineer where our service head quarter locates.

 

Mission

  • Provide “customer focused” service.

 

 

Tasks

  • Plan and execute service activities.
  • Installation, maintenance, trouble shooting and etc., which related after sales service.
  • Instruct out sourcing partners to support our installation, trouble shooting on site.
  • Report equipment condition, customer’s maintenance schedule as well as customer’s future production schedule.
  • Evaluate Atlas Copco current adhesive system with customer to find out optimum usage under customer required condition, this includes proposing and testing adaptions of equipment/software
  • Create necessary technical documentation which customer requests.

 

 

Experience Requirements

  • Experience in service of equipment electrically and mechanically.
  • Experience in automobile industries is a plus 
  • Good IT user skills (MS Office, networking,…) 
  • Driver license
  • Ability to understand Automotive OEM production processes including joining technology
  • Hands on knowledge of one of ADH joining technology is a plus
  • Relevant work experience with industrial assembly systems, their set-up and installation is advantageous
  • Highly motivated, capable self-starter, team player, able to demonstrate successful performance with independent problem solving, presentations, leadership and task oriented to meet changing deadlines
  • Be capable and responsible as Atlas Copco representative to communicate with customer on various level
  • Basic knowledge of customers Production System is a plus
  • Aligned to the Atlas Copco Way

 

Reporting/Language

  • Fluent (native) Japanese (Speaking, listening, reading and writing skills)
  • Read/Write intermediate level English

 

Personality

  • Open minded and ambitious personality
  • Self-management
  • Pro-active and target-driven
  • Customer-oriented with good interpersonal, commercial and negotiation skills

 

Personality requirements

  • Engineering background with hands on experience. The candidates like to work in a multi task team and is proactive contributing to the outcome of the project. Likes to make proposal and able to convince other people.

 

 

Country and city description

 

Working place mainly in Yokohama, Japan, but not limited.

(assigned domestic travel: 40~50%)

 

 

Timing

 

This field service engineer is planned to start training from September 2021.

 

 

 

Company presentation

 

Atlas Copco IAS ADH is the global leader in providing adhesive dispensing technology and equipment to a world market.  We have an unparalleled reputation in our industry and one that has consistently increased our customer base year after year because of superior problem solving skills, sales and service.  We work directly with manufacturers, using state-of-the-art technology to bring product lines to the market