Failure Analysis Engineer

STC TW is looking for a Failure Analysis Engineer!

• Assist in identifying the cause of failure and support the Senior Failure Analysis Engineer and Failure Analysis Manager in root cause analysis by providing data and knowledge from failure identification material, field information, SAP, download data, warranty test stands, strip report data, and final test data.  Using this information, undertakes advanced problem solving and detailed analysis to understand failure and understands and utilizes escalation process for more complex investigations.
• To track and raise potential new types of failure modes and new problem processes with supporting evidence provided to the Senior Failure Analysis Engineer and Failure Analysis Manager leading to an improvement of the lifetime of vacuum pumps.
• To provide accurate, quality failure reports in the failure analysis system for all products returned to the Service Technology Centre so they can be approved by the Senior Failure Analysis Engineer for release to customers within acceptable time schedules.
• To accurately record failures in SAP and the failure analysis reporting system.
• Work with the Failure Analysis and technical teams to improve root cause identification and support the introduction of corrective actions.
• Where required, raise warranty issues with the Senior Failure Analysis Engineer including the provision of supporting information.

• Is an integral & productive member of a team of failure analysis engineers supporting the Service Technology Centre in failure analysis activities providing information, guidance, and technical support within the team.
• Complies with all applicable laws, policies, and standards to ensure organizational, safety and health obligations are met.

Edwards - Edwards Vacuum