Business Line Manager, VTS
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Join us on our journey for a better tomorrow.
Your Role
Talent Framework level = Business Leader
Drive Customer Success
Encourages a culture of ownership with accountability where the business continuously meets its customer commitments and delivers customer centric solutions. Addresses gaps in the Business’s ability to meet current customer needs. Gathers customer satisfaction input on behalf of the Business. Anticipates emerging customer needs and aligns business processes and resources to meet those needs. Ensures relationships remain respectful and strong by encouraging active involvement of the customer in dialogue and co-creation of solutions.
Improve Business Results
Uses knowledge of the industry and trends to provide purpose and direction to the business. Helps others understand their individual and team contribution to the success of the business. Drives innovative ways for the business to be successful by leveraging diversity and new digital technologies. Fosters a sense of urgency in the business by making timely decisions and ensuring effective execution. Actively supports and coaches others to achieve results.
Lead Myself
Embraces challenges, persists through obstacles and models growth mindset by encouraging continuous and constructive feedback. Stays curious and mindful of the impact own leadership style. Creates an environment of accountability, holding managers responsible for the performance of their teams. Implements processes and programs that supports personal development and wellbeing. Aware of the wider impact of bias in decision making and actively seeks to minimize them. Cultivates a broad, diverse and influential network of contacts within and outside the organization.
Focus on Team Success
Drives collaboration and instils a team spirit within the Business. Encourages others to stay open to, seek, and learn from diverse perspectives, helping people understand the business value of diversity and inclusion. Provides useful real-time coaching to others and recommends developmental activities and stretch assignments to help them grow. Ensures that people in the business feel their contributions are valued.
Commit to a Sustainability Mindset
Role models integrity and acts in the best interest of others and the business. Fosters a sense of trust in the business and its management by encouraging a culture of inclusion and creating an environment where everyone is treated with respect and dignity. Ensures processes are aligned with The Way We Do Things. Ensures compliance with the Business Code of Practice. Cultivates an environment where safety and well being is top of mind. Actively contributes to our positive impact on society and the environment.
Main Responsibilities
- Own the business line for service and shapen the organization so that it can fulfil the great market potential.
- Attract and grow the right talents into the organization- enabling for ownership and accountability.
- Closely connect with the Divisional team to get best support for tools, channels and products.
- Ensure you make the strategy fit to your local needs and your local service strategy.
- Ensure you develop a good strategy for how you want to grow your direct business and your indirect business.
- Establish good relationship to distributor, agents and dealers and make sure they understand expectations and KPIs.
- Develop your sales team in close cooperation with your Sales Managers- how to value sell service products.
- Ensure your leadership team is closely connected and engaged to all relevant stakeholders inside and outside of the CC.
- Have a clear focus on Competence Development and how to reduce time2competence- that means close collaboration with local HR, L&C and the VTS academy team.
- Promote and enable the Multibranded Field Service Organization- keep a close alignment and exchange with the BLM of Leybold and drive positive change.
- Ensure you hire for attitude the right people into the team and give them opportunity to grow and develop themselves in an open and inclusive environment. We encourage for initiatives and ideas.
- Develop and implement sales and marketing strategies in alignment with Global Marketing team that promote all products under the Edwards brand to build and reinforce target market share and profitability.
- Preparation and achievement of business line sales budget in the region
- Prioritize customers and market sectors for sales focus in agreement with the business line globally and the customer center’s general manager.
- Handle major sales and negotiations for the business line in the region including all field service support upon customers’ requirements.
- Focus on developing all relevant sales channels, direct and indirect, always considering the mix of products best suited for the local market with a strong focus on overall market share, profitability, and cost efficiency targets of the business line.
- Work closely together with other Business Line Managers (Scientific Vacuum & Industrial Vacuum) to ensure that each Business Area has a homogeneous approach to the market with an aim to achieve our ambitious targets.
- Monitor the development of a defined set of KPIs and scorecards, resulting in corrective/preventive actions (i.e., profitability, growth, forecasting, channel development plan, etc.)
- Stay up to date on market intelligence (incl. price levels). Price every product in line with the marketing plan and market potential against current market levels with the objective to give all products the best chance in the market.
- Prepare and present in business line review meetings, participate, and provide updates at regular meetings with relevant regional salesforce team as well as division and business area management as required.
- Provide focus, guidance and support to regional managers and their sales team to motivate them in the development, growth, and implementation of agreed strategies for the division.
- Ensure optimum behavior and performance of the business line with the country/region acting as first point of escalation of business resolution issues.
- Grow and develop talent within the business line.
- Safeguard a safe and healthy working environment.
To succeed, you will need
Skills / Knowledge / Experience
- At least 5+ years of strategical and conceptual capabilities to lead and develop a regional business and proven track record of delivering results in sales and marketing and sound commercial awareness
- University degree in Engineering or similar technical discipline / or equivalent work experience
- Knowledge of vacuum technology is highly desirable
- Excellent computer skills are required (MS Office, Word, Excel, & PowerPoint)
- Communication skills in Chinese and English
- Result-driven, radiant personality who has strong leadership skills with the capability to give enthusiasm to the organization and can communicate with impact
- Strong customer-oriented attitude
Strong interpersonal skills with the ability to work as part of a team
In return, we offer you
- Perform leadership of the organization, people, resources, as well as cost, budget, profit and loss in business line for service in China
- Annual revenue CNY123M
- Basing in Shanghai and Job covering whole China Mainland Interaction skills required for the role
- Key Stakeholder: Divisional and local
City
shanghai
Recruiter
summer.hu@edwardsvacuum.com
Hiring Manager
Jason Jian Xu
Last Day to Apply
Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.